Zyrenvo™ is owned and operated by Shanghai Feiling Network Technology Co., Ltd. The company operates zyrenvo.com. Our legal representative is Cai Zhongyuan.

Orders are typically processed within 1–3 business days after payment is confirmed.

Estimated standard delivery is typically 7–15 business days after dispatch. Delivery estimates may vary by destination, carrier operations, customs, weather and other conditions.

Shipping charges are shown at checkout before the order is submitted. If a free-shipping offer or threshold is available, qualifying terms will be displayed on the website or at checkout.

Orders may be fulfilled from our own or partner facilities depending on inventory and destination. Shipment origin may therefore differ from our registered business address.

Tracking information is provided where available after dispatch. Carrier systems may take additional time to display the first tracking event.

Contact us as soon as possible. Changes or cancellations can only be accommodated before fulfillment or shipment when operationally possible.

Eligible products may be returned within 30 calendar days after delivery.

Items should be unworn, unwashed, unused and in their original condition, with original tags and packaging where reasonably applicable.

Do not send returns to our registered business address unless customer support specifically instructs you to do so. After approval, we will provide the correct return warehouse address and instructions.

Customers are responsible for preference-based return shipping. If the item is damaged, defective, incorrect or materially different from the description due to our error, we will provide an appropriate solution without additional return cost to the customer.

Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected. Your payment provider may take additional time to post the funds.